Chatbots can be used for several purposes, such as helping customers and answering complex FAQs. They have even been used to help pick candidates in recruitment processes, so it is no surprise that the educational system is trying to implement chatbots. The scopes of application could advance administration with the aim of facilitating procedures, as a date reminder, assistance in the reinforcement of educational content and mentoring and accompaniment actions. Properly trained with a huge quantity of data, a chatbot could ease both the educational process of the student and the tasks of the teacher. This artificial assistant could respond to a 24/7 demand, allowing professors to take care of the most qualitative tasks.